Privacy Policy

This Privacy Policy describes how Ascendix ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and mobile application (collectively referred to as the "Service").

Information We Collect

   We may collect the following types of personal information from users:

  •       Email address
  •       Mobile number
  •       In-game usernames for AI result processing through screenshots
  •       User's game preferences


Any other personal information collected during in-app wallet deposits is the responsibility of the payment gateway provider.

How We Collect Information

We collect information during registration and in the in-app forms used to complete the user's profile.


Use of Information

We use this data to enhance the user experience and may contact users when necessary.

Sharing of Information

As of now, we may temporarily share information with the payment gateway provider for in-app wallet deposit transactions and with the authentication service provider for security purposes.

Data Protection

We ensure the protection of user data by implementing all required security measures and using secured channels for any data processing/sharing.

Cookies

Our website hosting service provider may use cookies. More information about this can be obtained by referring to Jimdo's privacy policy.

Compliance with Regulations

We do not currently comply with specific data protection laws and regulations.

Accessing and Updating Information

Users can access or update their personal information by going to the settings option through clicking on their profile picture on the home screen of the app. In-app deletion of accounts is not offered as of now, but users can contact us through '[email protected]' to request account deletion.

Financial Data

We may require some users' financial data, such as a UPI ID or an account number, for the purpose of users requesting a withdrawal of funds from the wallet. This data will only be stored temporarily.

Changes to Privacy Policy

We will notify users of changes to our privacy policy by placing a notice on the Ascendix App/Website, by sending them an email, and/or by some other means.

By using the Service, you agree to the collection and use of information in accordance with this policy.